Symptom-to-test directory

DIAGNOSTIC WORKFLOWS.

Select the customer complaint, follow the fastest non-invasive checks first and stop when the evidence identifies the next decisive measurement.

PROVE BEFORE DISASSEMBLY

These workflows organize general diagnostic strategy. Confirm vehicle-specific specifications, topology, test conditions and safety procedures in OEM service information.

ONE QUESTION AT A TIME

Start broad. Divide the system. Prove the failure.

Open one complaint below. Each sequence moves from verification and saved evidence to low-risk measurements, circuit isolation and after-repair confirmation.

01 / CORE WORKFLOWS

CHOOSE A WORKFLOW

Only one workflow stays open at a time so the active test sequence remains easy to follow on a phone.

STARTING SYSTEMNo crankStarter does not rotate the engine
Establish firstBattery state • engine mechanical freedom • security/start authorization • transmission range or clutch input
  1. Verify the complaint safely.

    Record whether there is silence, a click, repeated clicking or partial rotation. Confirm gear position and immobilizer messages.

  2. Measure battery voltage during the attempt.

    Test at the posts—not the cable ends. If voltage collapses, evaluate battery condition, connections and possible excessive starter or mechanical load.

  3. Confirm start request and authorization.

    Use scan data to check ignition/start request, brake or clutch input, transmission range, theft status and starter command.

  4. Test the control circuit.

    If the starter is commanded, verify relay control, terminal 50 voltage and ground-side control according to the diagram.

  5. Load-test the high-current path.

    Measure positive- and ground-side voltage drop during the crank request. Do not judge the cables with an unloaded resistance test.

  6. Measure starter current.

    Compare current with voltage and engine movement. High current with no rotation differs from low current caused by resistance or poor motor contact.

  7. Verify the repair.

    Repeat cranking voltage, current and voltage-drop measurements; rescan all involved modules.

ENGINE MANAGEMENTCranks but will not startEngine rotates normally but does not run
Establish firstCranking speed • battery voltage • theft authorization • available codes and freeze-frame • fuel level and quality
  1. Verify cranking quality.

    Confirm even cranking cadence, acceptable speed and stable module voltage. An uneven cadence can justify relative compression before parts are removed.

  2. Perform a complete scan.

    Save codes from all modules and review theft, start authorization, engine speed and synchronization status while cranking.

  3. Check engine-speed and sync inputs.

    Confirm RPM is reported and cam/crank synchronization is achieved where supported. Scope CKP and CMP together if the relationship is questionable.

  4. Determine what is missing.

    Check injector command, ignition command, appropriate fuel-pressure data and airflow plausibility. Avoid uncontrolled spark or fuel tests.

  5. Prove mechanical integrity.

    If commands and fuel are present, use relative compression, absolute compression, leak-down or timing verification as indicated.

  6. Verify combustion and exhaust path.

    Consider fuel contamination, flooded operation, restricted exhaust and incorrect valve timing only after the initial evidence supports them.

  7. Repeat the cold or hot condition.

    Verify start time, sync, pressure and codes under the original failure condition.

DRIVEABILITYMisfireRough running, flashing MIL or cylinder contribution fault
Establish firstAffected cylinder or bank • idle versus load • cold versus hot • fuel trims • catalyst risk
  1. Capture the operating condition.

    Save codes, freeze-frame and misfire counters with RPM, load, temperature, trims and loop status.

  2. Separate one-cylinder from shared faults.

    A single cylinder directs testing toward its ignition, injector and mechanical condition. Multiple cylinders require bank and shared-system comparisons.

  3. Perform non-invasive comparisons.

    Compare ignition waveforms, injector current, exhaust or intake pulsation and relative compression before moving components.

  4. Check mixture influence.

    Compare trims by bank and at idle versus load. Look for air leakage, supply limits, purge flow, fuel quality or an exhaust leak.

  5. Prove the suspect system.

    Use appropriate coil, plug, injector flow/current, compression, leak-down or in-cylinder testing. A misfire counter does not identify the failed part.

  6. Protect the catalyst.

    Limit operation during an active severe misfire and follow manufacturer precautions for cylinder-disable tests.

  7. Verify in the same load cell.

    Repeat the drive condition and confirm counters, trims and waveform comparisons.

PERFORMANCELow power or reduced performanceVehicle lacks expected torque or enters a limited mode
Establish firstRequested torque • actual load • throttle limitation • boost request • fuel pressure • transmission behavior
  1. Define the complaint precisely.

    Determine whether the engine cannot produce torque, the controller is limiting torque or the transmission/driveline is not transferring it.

  2. Save codes and limitation reasons.

    Record module codes, freeze-frame, torque-reduction status and any protection mode before cycling the ignition or clearing memory.

  3. Graph request, command and result.

    Compare pedal, desired and actual throttle, desired and actual boost, airflow, calculated load, fuel pressure and commanded torque.

  4. Check air and exhaust capacity.

    Test for intake restriction, charge-air leakage, boost-control response and exhaust restriction based on the captured pattern.

  5. Check fuel delivery under load.

    Compare desired and actual low- and high-side pressure with pump or regulator command. Do not open a high-pressure system without the OEM procedure.

  6. Check valve and ignition performance.

    Evaluate cam timing response, ignition retard, misfire activity and mechanical breathing if airflow remains low.

  7. Repeat the controlled load test.

    Confirm torque, airflow, pressure and boost now follow their requests without returning codes.

CHARGING SYSTEMBattery warning or charging complaintWarning lamp, low voltage, overcharge or repeated battery failure
Establish firstBattery condition • commanded charging strategy • belt drive • cable voltage drop • current demand
  1. Confirm battery state before judging output.

    Inspect, measure open-circuit state and perform the appropriate battery test. A deeply discharged or defective battery changes system behavior.

  2. Perform a complete scan.

    Save charging, battery-monitor, communication and undervoltage codes. Review battery state-of-charge and current-sensor plausibility where supported.

  3. Compare commanded and measured voltage.

    Modern systems vary target voltage. Compare scan request, alternator feedback and DMM measurement at the battery.

  4. Measure output and load.

    Use a current clamp to compare alternator output with vehicle demand and battery charge current under controlled loading.

  5. Test the current path under load.

    Measure positive and ground voltage drop from alternator to battery while output is elevated.

  6. Check ripple and control communication.

    Evaluate alternator ripple and any LIN or other control circuit only after power, ground, belt and connection integrity are established.

  7. Complete required reset or registration.

    Follow OEM procedures after battery or monitored-component replacement, then verify multiple operating modes.

KEY-OFF CURRENTBattery dies overnightSuspected parasitic draw or repeated discharge
Establish firstBattery capacity • charging history • vehicle sleep time • customer accessories • intermittent wake events
  1. Prove the battery and charging system.

    Do not diagnose key-off current with a damaged or incompletely charged battery.

  2. Prepare the vehicle without waking it repeatedly.

    Latch closures as required, secure keys, configure the meter or clamp and note the manufacturer’s normal sleep process.

  3. Record the complete shutdown curve.

    Watch current from key-off through sleep. Note timed steps, modules that remain active and the stabilized value.

  4. Capture intermittent wake-ups.

    Use logging, min/max or a scope/current clamp when the drain is not continuously present.

  5. Divide the distribution path.

    Use wiring and fuse-distribution information. Voltage across fuses can help screen active branches without pulling fuses and waking modules.

  6. Identify why the circuit remains active.

    Check command, wake network, stuck relay, module input, aftermarket accessory or internal module behavior before replacement.

  7. Repeat the complete sleep test.

    Verify normal shutdown and at least one representative wake/sleep cycle after repair.

POWER DISTRIBUTIONFuse repeatedly opensOvercurrent or short-to-ground fault
Establish firstCorrect fuse rating • exact operating trigger • all protected branches • previous repairs or aftermarket equipment
  1. Do not install a larger fuse.

    Confirm the specified type and rating. Record whether it opens immediately, after vibration, during movement or only when a load is commanded.

  2. Map every branch after the fuse.

    Use the diagram to list loads, splices, connectors and harness sections supplied by the circuit.

  3. Substitute a current-limited test method.

    Use an approved resettable breaker, current-limited supply or suitable test load for the circuit. Do not bypass protection with an unrestricted jumper.

  4. Measure current and command loads individually.

    Separate a load drawing excessive current from a power wire contacting ground.

  5. Divide branches at accessible connectors.

    Disconnect downstream branches methodically while monitoring current. Avoid random harness disassembly.

  6. Stress only the isolated section.

    Inspect movement points, heat exposure, bracket contact, water intrusion and prior repairs. Use controlled wiggle or thermal testing.

  7. Verify current and protection.

    Install the correct fuse, operate every protected load and confirm current remains within the circuit design.

VEHICLE NETWORKNo communicationOne or more modules do not respond
Establish firstWhich modules report • gateway path • network topology • battery voltage • recent programming or collision work
  1. Save a complete network scan.

    List responding and non-responding modules and every U-code reporter before cycling power or clearing codes.

  2. Identify the common path.

    Use topology and wiring information to determine whether missing modules share a gateway, network branch, wake line, power feed or ground.

  3. Verify power state at the target.

    Load-test all constant, ignition and ground circuits. Check wake or enable inputs before blaming the physical network.

  4. Test at the correct network segment.

    Apply CAN, LIN, Ethernet or other protocol-specific checks. Do not use CAN resistance expectations on a different network.

  5. Compare both sides of the gateway.

    If multiple networks are involved, confirm gateway power, configuration, communication and routing.

  6. Isolate only with topology knowledge.

    Disconnect branches using OEM guidance and monitor restoration. Safety and security modules may require special procedures.

  7. Rescan and verify network sleep.

    Confirm every expected module reports, communication codes do not return and the repair did not create a key-off wake issue.

ELECTRIC VEHICLEEV will not enter Ready modeVehicle powers up but propulsion is unavailable
High-voltage qualification requiredDo not open or probe high-voltage components unless trained, equipped and following the exact OEM disable, prove-dead and re-enable procedure.
  1. Verify the 12-volt system first.

    Measure battery condition and voltage during wake-up. Low auxiliary voltage can prevent modules, contactors and interlocks from initializing.

  2. Perform a complete vehicle scan.

    Save codes, status and freeze data from the battery, inverter, charger, gateway, brake, restraint and body systems.

  3. Check Ready prerequisites.

    Review key authorization, brake input, gear state, charge-cable status, crash status, isolation status and thermal limits.

  4. Interpret the contactor sequence.

    Use scan data for precharge request, bus voltage, pack voltage, contactor command and feedback. Do not infer contactor state from sound alone.

  5. Evaluate HVIL and isolation information.

    Follow OEM pinpoint tests. A high-voltage interlock or isolation fault requires qualified procedures and specified equipment.

  6. Check network and low-voltage controls.

    Verify power, ground, wake and communication at the module preventing Ready authorization before considering an HV component fault.

  7. Complete controlled re-enable and verification.

    Follow the manufacturer sequence, confirm Ready mode, propulsion, charging and absence of returning safety faults.

02 / EXTENDED LIBRARY

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